Top 15 CATI Software in 2025

What Is CATI Software?

CATI (Computer-Assisted Telephone Interviewing) software is a tool used to conduct phone surveys efficiently by guiding interviewers through a structured questionnaire on a computer or mobile device. The software enables interviewers to record responses in real-time, capture open-ended feedback, and ensure consistency in survey administration.

Modern CATI systems streamline survey execution by automating question sequencing, enforcing skip logic, and providing interviewers with on-screen prompts. These platforms also integrate with telephony systems for seamless dialing, call recording, and real-time monitoring, helping organizations improve data quality and response rates.

By eliminating the need for manual data entry and question navigation, CATI software allows interviewers to focus on engaging respondents and capturing accurate insights.

The Importance of Choosing the Right CATI Software

Selecting the right CATI software is crucial for ensuring high-quality data collection, efficiency, and scalability in phone survey research. With various solutions available, it’s essential to consider the specific needs of your organization, whether you’re conducting market research, customer feedback surveys, or public opinion polls.

When evaluating CATI software, here are the key factors to consider:

• Ease of Use & Scalability – The software should offer an intuitive interface for interviewers and the ability to handle both small and large-scale projects.
• Automation & Productivity Tools – Features like auto-dialing, call scheduling, and workflow automation improve efficiency and reduce manual effort.
• Data Security & Compliance – Look for encryption, access controls, and TCPA compliance to protect respondent data.
• Integration Capabilities – The best CATI software should work seamlessly with IVR, CRM, and online survey tools to create an omnichannel research strategy.
• Real-Time Monitoring & Supervision – Live call tracking, whisper/barge-in functionalities, and interview statistics help maintain quality and adherence to survey protocols.

Choosing the right CATI platform ensures seamless data collection, improved interviewer performance, and accurate insights, making it easier to make data-driven decisions.

Top CATI Software in 2025: Compare the Best Solutions

Here we have compiled 15 CATI software to help you evaluate the software available in the market.

• Voxco 
• Forsta
• IdSurvey
• Askia
• NIPO
• Survox Inc
• Rotator Survey
• Nebu
• MRDC
• The Survey System
• GreatBlue Research
• Sawtooth Technologies
• Issues & Answers
• Marketing Systems Group (MSG)
• Precision Opinion

1. Voxco CATI Survey Software

Voxco CATI is a leading solution for large-scale phone survey data collection, trusted by research centers worldwide. Designed for high-performance and reliability, it can seamlessly integrate with IVR and auto-dialer software to boost productivity.

Voxco CATI also connects seamlessly with Voxco Online and Survey Analytics, allowing organizations to manage online, offline, and phone surveys from a single unified platform. Available in both on-premise and cloud-based deployments, it ensures easy access for remote teams and distributed call centers.

Powerful Telephony Features:

• Call Management – Streamline survey calls with automated controls.
• Click-to-Dial – Reduce manual dialing errors and increase efficiency.
• Automated Workflows – Improve interviewer productivity with pre-set call flows.
• Whisper & Barge-In – Enable real-time coaching and supervision.
• 4-in-1 Dialers – Choose from Power, Predictive, Preview, and Hybrid dialing modes.
• Skill-Based Call Routing – Match respondents with the best-suited interviewers.
• Real-Time Interview Monitoring – Track interviewer performance with live statistics.
• Automatic Call Distribution (ACD) – Optimize inbound and outbound call handling.
• Inbound & Outbound Calls – Conduct flexible, multi-channel phone surveys.

Built for compliance, Voxco TCPA Connect ensures manual dialing for survey call centers across the U.S., helping organizations adhere to TCPA regulations.

With its scalable, centralized approach, Voxco CATI empowers organizations to run high-quality phone surveys efficiently—whether for market research, social research, or customer insights.

2. Forsta

Forsta (formerly Confirmit) is a powerful CATI software solution designed to help organizations conduct large-scale telephone surveys with efficiency and precision. It offers a comprehensive survey platform that supports multi-mode research, allowing users to combine CATI with online and face-to-face methodologies.

Key Features:

• Advanced Sample Management – Optimize respondent targeting and quota control.
• Integrated Dialing Modes – Supports predictive, power, and manual dialing.
• Real-Time Interview Monitoring – Track interviewer performance and ensure quality control.
• Multi-Language Support – Conduct global research with built-in localization tools.
• Seamless CRM Integration – Sync survey data with business intelligence platforms.

Forsta is widely used by market research firms and enterprises looking to collect high-quality, structured telephone survey data while maintaining compliance with industry regulations.

3. IdSurvey

IdSurvey is a web-based CATI platform that allows organizations to conduct telephone interviews directly from a browser. Designed for flexibility and ease of use, it’s a great choice for call centers, research agencies, and institutions managing remote interviewers.

Key Features:

• Browser-Based CATI – No software installation required, works on any device.
• Predictive Dialer – Automates call handling to maximize interviewer efficiency.
• Quota & Sample Management – Easily set and track respondent quotas.
• Call Recording & Monitoring – Ensure high-quality data collection.
• Multi-Mode Compatibility – Conduct online, offline, and telephone surveys in one system.

IdSurvey’s cloud-based approach makes it an excellent option for organizations looking to scale their CATI operations while ensuring seamless remote access and multi-language support.

4. Askia

Askia is a feature-rich CATI software that enables researchers to optimize call center performance with robust management tools and an intuitive interface. Its Askiavoice module is designed specifically for telephone interviewing, offering multi-mode capabilities for a seamless transition between phone, online, and in-person surveys.

Key Features:

• Advanced Call Routing – Skill-based routing to match respondents with the best interviewers.
• Flexible Dialing Modes – Includes preview, power, and predictive dialing options.
• Real-Time Supervision – Whisper, barge-in, and monitoring features for live coaching.
• Quota & Sample Management – Maintain data integrity with automated quota controls.
• Scalable Deployment – Supports both on-premise and cloud-based environments.

Askia is trusted by market research firms and survey call centers worldwide for its customizable and highly scalable CATI solutions.

5. NIPO

NIPO is a high-performance CATI software built for large-scale telephone surveys. It provides research agencies and call centers with a centralized, cloud-based solution to manage complex survey projects efficiently. NIPO is known for its automation, scalability, and integration capabilities, making it a top choice for global market research firms.

Key Features:

• Flexible Dialing Options – Supports predictive, power, and manual dialing.
• Cloud-Based & On-Premise Deployment – Choose the setup that fits your business needs.
• Automated Interview Scheduling – Optimize calling times for higher response rates.
• Multi-Mode Survey Capabilities – Seamless integration with online and face-to-face surveys.
• Quota & Sample Management – Ensure targeted data collection with automated quotas.

NIPO’s reliable infrastructure and automation tools make it an excellent choice for organizations looking to streamline their CATI operations and enhance survey accuracy.

6. Survox Inc

Survox Inc provides enterprise-level CATI software designed for high-volume call centers. It specializes in survey automation, improving interviewer productivity, and enhancing response rates through real-time call management.

Key Features:

• Predictive & Preview Dialing – Increase efficiency and reduce interviewer downtime.
• Real-Time Sample & Quota Management – Adjust survey quotas dynamically.
• Multi-Language Support – Conduct interviews globally with built-in translation tools.
• AI-Powered Call Routing – Automatically connect the right interviewers to respondents.
• Live Call Monitoring & Coaching – Ensure quality and compliance with whisper/barge-in features.

Survox is a great fit for market research agencies, customer experience teams, and government surveys, offering a powerful and flexible platform for scalable telephone interviewing.

7. Rotator Survey

Rotator Survey is a cost-effective CATI software designed to simplify telephone survey execution. It is widely used by academic researchers, social research firms, and small-to-medium-sized call centers due to its user-friendly interface and affordability.

Key Features:

• Intuitive Interface – Minimal learning curve for interviewers.
• Multi-Mode Data Collection – Conduct online, offline, and phone surveys in one system.
• Customizable Call Scripts – Adjust surveys in real-time for dynamic research.
• Real-Time Interviewer Statistics – Monitor performance and response rates.
• Automated Data Export – Easy integration with analytics and reporting tools.

Rotator Survey is ideal for organizations that need a budget-friendly yet efficient CATI solution, offering strong customization and monitoring capabilities.

8. Nebu

Nebu offers a versatile CATI platform designed to support remote and in-house call centers. With its web-based interface, it enables researchers to conduct surveys from any location, making it a great fit for decentralized research teams.

Key Features:

• Cloud-Based CATI System – No installation required; accessible from any device.
• Advanced Call Management – Includes automated callbacks, appointment scheduling, and quota control.
• Seamless Multi-Mode Integration – Connects with online and mobile survey platforms.
• Speech-to-Text Capabilities – Transcribe open-ended responses for deeper analysis.
• AI-Driven Sample Management – Optimize respondent targeting and engagement.

Nebu is a highly scalable solution that helps global research firms, enterprises, and government agencies execute large-scale telephone surveys with precision and efficiency.

9. MRDC

MRDC provides flexible and user-friendly CATI solutions designed for market research agencies and corporate research teams. Its QPSMR CATI software is known for its cost-effectiveness, ease of use, and ability to handle complex survey logic with minimal technical expertise.

Key Features:

• Intuitive CATI Interface – Requires minimal training for interviewers.
• Automated Call Management – Efficiently handle outbound and inbound calls.
• Multi-Mode Support – Conduct phone, web, and face-to-face interviews.
• Advanced Survey Logic & Routing – Customize surveys with skip patterns and conditional logic.
• Data Export & Analysis – Seamless integration with reporting and analytics tools.

MRDC is a great choice for smaller research firms and organizations that need a cost-effective, scalable CATI solution.

10. The Survey System

The Survey System is a comprehensive CATI solution that supports multi-channel survey deployment across phone, online, and mobile research methods. It is widely used by government agencies, businesses, and universities for structured data collection.

Key Features:

• VoIP & Auto-Dialer Integration – Reduce call handling time and improve efficiency.
• Click-to-Dial Functionality – Increase interviewer productivity.
• Customizable Call Scripts – Tailor survey scripts for specific research needs.
• Real-Time Data Collection – Ensure accuracy and reduce post-survey processing.
• Detailed Performance Reports – Monitor interviewers and response rates dynamically.

The Survey System is ideal for researchers who need a versatile, all-in-one CATI software with strong automation and customization options.

11. GreatBlue Research

GreatBlue Research is not just a CATI software provider but a full-service research firm that specializes in customized telephone survey execution. It leverages advanced CATI technology to conduct accurate and compliant phone interviews for clients in government, healthcare, utilities, and business sectors.

Key Features:

• Dedicated Call Center with CATI Integration – In-house interviewers ensure quality responses.
• Multi-Language Support – Conduct research in diverse linguistic markets.
• 100% TCPA Compliance – Adheres to strict U.S. dialing regulations.
• Live Interview Monitoring – Maintain quality control with real-time supervision.
• Advanced Data Analysis & Reporting – Get actionable insights from collected responses.

GreatBlue Research is an ideal choice for organizations that need a hands-on, full-service research team rather than a standalone software platform.

12. Sawtooth Technologies

Sawtooth Technologies provides WinCATI, a feature-rich CATI system designed for large-scale market research and academic surveys. It is widely used in healthcare, social sciences, and customer satisfaction studies due to its customizable and scalable approach.

Key Features:

• Multi-Mode Interviewing – Supports CATI, online, and mobile surveys.
• LAN & Cloud-Based Deployment – Work on-premise or remotely.
• VoIP Integration – Reduce operational costs and improve call quality.
• Call Scheduling & Auto-Callbacks – Increase response rates with follow-ups.
• Custom Reporting & Analytics – Gain in-depth insights from collected data.

Sawtooth Technologies is best suited for organizations that need a powerful and highly customizable CATI platform with advanced sampling and reporting tools.

13. Issues & Answers

Issues & Answers is a full-service research firm that specializes in telephone surveys using advanced CATI technology. With decades of experience, the company offers custom research solutions for government, healthcare, and corporate clients.

Key Features:

• In-House CATI Call Center – Ensures high-quality, professionally managed interviews.
• Multi-Language Interviewing – Reach diverse respondent groups.
• Automated Sample & Quota Management – Improve survey efficiency.
• TCPA-Compliant Manual Dialing – Ensures adherence to U.S. regulations.
• Live Call Monitoring & Quality Control – Supervisors can listen, barge-in, or provide coaching.

Issues & Answers is an ideal partner for organizations that need end-to-end CATI survey execution, offering a full research team alongside powerful CATI capabilities.

14. Marketing Systems Group (MSG)

Marketing Systems Group (MSG) offers PRO-T-S CATI software, a robust and scalable solution designed for high-volume survey research. It integrates seamlessly with multiple survey platforms, making it a preferred choice for market research firms and polling organizations.

Key Features:

• PRO-T-S Dialing Integration – Supports predictive, power, and manual dialing.
• Sample & Quota Management – Real-time tracking of survey progress.
• Multi-Mode Interviewing – Combine CATI with online and mobile surveys.
• Silent Monitoring & Call Coaching – Improve interviewer performance.
• Automated Call Disposition – Streamlines call handling and response tracking.

MSG’s CATI solution is ideal for organizations conducting large-scale telephone research, offering powerful automation tools and multi-mode flexibility.

15. Precision Opinion

Precision Opinion is a leading research firm and technology provider specializing in high-volume CATI surveys. With a state-of-the-art call center and AI-powered survey management, it is used for political polling, market research, and social research.

Key Features:

• AI-Powered CATI Management – Optimizes call efficiency and data accuracy.
• Multi-Mode Data Collection – Integrates CATI, SMS, and online surveys.
• TCPA-Compliant Manual Dialing – Ensures legal compliance for U.S. call centers.
• Real-Time Analytics Dashboard – Monitor interviewer performance and survey progress.
• Large-Scale Call Center Capabilities – Supports thousands of calls daily.

Precision Opinion is a great fit for organizations that need a high-capacity CATI solution with AI-driven optimizations and real-time monitoring tools.

Selecting the Best CATI Survey Software for Your Needs

The best CATI solution is one that enables you to engage respondents effectively and collect high-quality data with ease. With a wide range of options available, it’s essential to consider factors such as usability, scalability, compliance, integration capabilities, and cost-effectiveness when making your decision.

Ultimately, the right phone survey software should align with your research objectives and organizational needs. Voxco CATI provides a powerful, flexible, and scalable solution for both small and large-scale research projects, ensuring seamless data collection, enhanced survey accuracy, and actionable insights to drive informed decision-making.